Terms & Conditions

These Terms & Conditions govern your use of the website cigcase.co.uk and your purchases from us. By accessing our website or placing an order, you agree to be bound by the terms set out below. If you do not accept these terms, please refrain from using our website.

1. Product Information

Our products include king size and super king size silicone cigarette covers, lighter sleeves, and silicone ashtrays in various sizes.
We aim to describe and display our products as accurately as possible. However, we do not guarantee that descriptions, images, or other content on the site are 100% accurate, complete or error-free.

2. Pricing & Payment

All prices are listed in GBP (£) and are exclusive of shipping charges and any applicable taxes.
We reserve the right to adjust prices at any time. The price at checkout is the final price.
Payment must be made through our approved payment methods. All transactions are subject to verification and authorisation.

3. Shipping & Delivery

We aim to dispatch orders within 2 working days. However, we are not liable for delays caused by couriers or unforeseen events.
Shipping options, costs, and estimated delivery times will be shown at checkout. Please check details carefully before completing your purchase.

4. Returns & Refunds

Unused and undamaged items can be returned within 30 days of delivery.
For details, please refer to our full Returns Policy and Refund Policy, available on our website.

5. Intellectual Property

All content on this website — including images, logos, product names and text — is the property of cigcase.co.uk or its licensors.
You may not use, copy, modify, or distribute any content without prior written permission.

6. Liability

To the fullest extent permitted by law, cigcase.co.uk is not liable for any indirect or consequential damages resulting from the use of our site or products.
We do not guarantee that the website will always function error-free or without interruption.

7. Indemnity

You agree to indemnify and hold cigcase.co.uk and its representatives harmless from any claims, losses, damages, or expenses resulting from your use of the website or breach of these terms.

8. Governing Law

These terms are governed by the laws of the United Kingdom. Any disputes will be handled exclusively by UK courts.

9. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes take effect as soon as they are published on our website.

10. Severability

If any part of these Terms & Conditions is found to be unlawful or unenforceable, the remaining provisions will remain valid and enforceable.

If you have any questions regarding these terms, please contact us at sales@cigcase.co.uk.